Kordyline AI

1. Introduction

At kordyline.ai, we take your privacy seriously. This Privacy Policy explains howKordyline Software Private Limited ("we," "us," or "our") collects, uses, and protects your personal information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (e.g., name, email address, password).
Billing information (e.g., payment details, billing address).
Content you create (e.g., agent configurations, chat history).
Images and files you upload (e.g., screenshots, attachments, diagrams).
Communications with us (e.g., support requests).

We also automatically collect certain information when you use our service:

Log data (e.g., IP address, browser type, pages visited).
Device information (e.g., device type, operating system).
Usage data (e.g., how you interact with our platform).

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services.
Process transactions and send related information.
Send technical notices, updates, and security alerts.
Respond to your comments and questions.
Monitor and analyze trends, usage, and activities.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. AI-Assisted Image Analysis

When you upload images (such as screenshots, UI renders, diagrams, or other attachments) to kordyline.ai, our AI agents may use an image analysis tool that sends those images to a third-party vision model provider to generate a text description of the image content. This allows our agents to understand and act on visual information (for example, diagnosing a UI layout issue from a screenshot).

Only the image data you upload and a brief description prompt are transmitted to the vision model provider for this purpose. We do not send your name, email address, account ID, or chat history along with the images. Images are processed transiently for the purpose of generating the description and are not retained by the vision provider beyond that request. You can choose not to upload images, in which case this processing does not occur.

5. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

With your consent.
With service providers who perform services on our behalf (e.g., payment processors, hosting providers).
To comply with legal obligations or protect our rights.
In connection with a merger, sale of assets, or acquisition.

6. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Choices

You may update or correct your account information at any time by logging into your account. You may also request to delete your account by contacting us.

8. Cookies

We use cookies and similar technologies to collect information about your browsing activities and to remember your preferences. You can control the use of cookies through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@kordyline.ai.